Trust is an essential decision-making factor when it comes to meeting new people. This is a fact that you should consider. What can you do to help your partner choose the right place to eat for special occasions, buy a house and select a computer? You ask for help from others. When it comes to house buying, you will be asking many people. From agents and realtors to close friends and relatives. This is a natural thing to do. It’s a large investment. It can also affect your life experience. You will always be reminded of your mistake when you approach the front door Online casino malaysia.
What about more personal experiences like dinner out with your partner? If you get the wrong advice and end up picking the wrong restaurant, then you’ll just be wasting your money. The evening will not end in a romantic way for you.
Casino Genie published an unexpected survey recently. Online casinos are losing thousands each day, that’s the bottom line.
Jon Hingston, Casino Genie’s Customer Satisfaction Coordinator, said that “Our survey of more than 2,500 online casino gamblers shows that players expect a more personal and personalized service.” Trust is an important component of that personalized service. They expect honesty and integrity from their players. The downside is that this will require more management for the casinos. However, it will pay off in the long-term. According to a survey, players are likely to stick with a casino for 5 times more if their customer service exceeds their expectations. This data shows that players will stay longer at casinos if they have a good experience. “.
Why trust matters so much? Here we are talking about serious gamblers who only want to win money. No. Hingston stated that most players are unfamiliar with gambling. There are a lot of people who are overwhelmed by the complexity and language of online gambling. If you want to be an advocate for online casinos, then they must be ‘your buddy’. Your friend from school taught you how to play English cricket or baseball. You don’t need to be a laughing stock. So you can both get more enjoyment from the game.
Casino Genie had just over 1,400 players who were playing online casinos for less than 12months out of the 2,500. Only 24% of online casino players are loyal to one site. Over 62% were loyal to at least one casino.
, among players who had been gaming for more 12 months, there was still an enormous number of players playing at at least four casinos (48%). Alarmingly, 78% stated that poor customer service was a major reason for their instability with online casinos. Only 4% of online casino players have found a site where they are loyal. Here’s the key fact. Every single person who stayed with the casino said that it was because of its’superb client service’. It is amazing, it makes you think. Why isn’t your casino like that one?
Not one of those 100 gamblers was at a Top 20′ casino. Smaller casinos are becoming more efficient, quicker to adapt and are trying to compete in this space. And it’s already starting to show its effects.
Let’s go back to trust. Another result from the survey. 82% responded that they would recommend an online casino to a friend. 68% stated that they would visit a new online casinos if they were highly recommended by other players.